Mobile Workers in the Community

Outline of the enhanced health and safety controls that must be in place in each of these workplaces and summary of the protocols that will be in place in each environment going forward as a result of COVID-19.


  • Ensure cleaning and disinfectant products are accessible
  • Train employees on the proper use of cleaning and disinfectant products


  • Encourage employees to maintain a physical distance of two metres from others
  • Discourage face-to-face interactions


  • Encourage employees to practice good hand hygiene
  • Provide alcohol-based hand sanitizer where soap/water is not available
  • Educate employees about coughing or sneezing into their sleeves
  • Stay home if you are sick
  • Discourage employees from sharing equipment where possible


  • Ensure all employees complete and pass the health self-screening (PDF) before attending work.
  • Where possible when booking appointments in the community, provide visitor health screening information prior to visit


  • Provide personal protective equipment where required – non-medical reusable masks may be provided for employees who cannot maintain physical distancing or if requested by occupants of a workplace they are visiting.


  • Provide employees with regular updates and information about the COVID-19 situation
  • Share all relevant Standard Operating Procedures, schedules for cleaning and disinfecting, and other key information
  • Post information about physical distancing, good hand hygiene and health screening
  • Share updates from senior management regularly
  • Provide staff with information about preventing the spread of COVID-19 to share with clients during meetings or site visits