Outline of the enhanced health and safety controls that must be in place in each of these workplaces and summary of the protocols that will be in place in each environment going forward as a result of COVID-19.


  • Ensure DIN approved disinfectant products are accessible for effective disinfection.
  • Train employees on the proper use of cleaning and disinfectant products.
  • Enhanced cleaning at high-touch areas like doors, door handles, counter tops, shared touch screens and phones.


  • Ensure employees can maintain a physical distance of two metres from others
  • Post signs indicating maximum number of people allowed in smaller spaces
  • Use signage and markers to promote physical distancing.
  • Reviewed workstations (an installed physical barriers) to ensure physical distance of two metres can be maintained.
  • Install barriers to counters where the public has access; i.e. greeter stand, customer service stations
  • Library staff that may complete their work from home continues to do so to reduce the number of staff members in the library space and who are interacting with customers
  • Programming has been modified to be virtual/online, to reduce in-person contact


  • All Library staff are required to, when they enter the building, use hand sanitizer or wash their hands
  • All Library staff are expected to clean their workspace following established cleaning protocols
  • All Library staff are required to maintain a 2-metre/6-foot distance between themselves and another staff member or customer
  • Library materials are placed in a quarantine in a designated quarantine room for 5 days before they are handled by staff for check-in
  • Programming has moved online
  • Hand sanitizer and wipes are available for staff to use


  • Ensure all employees and customers complete and pass the COVID Health Screening before entering Library. Screening form are maintained in a secure location for a period of 30 days.
  • Staff and customers are encouraged to stay home if ill.
  • Post signage directing them to contact Public Health Services for more information
  • An isolation room is available to be used, in the event that a staff/customer feels unwell while at the Library and is unable to return home safely. This room, if used, will be deep cleaned once the staff member leaves.


  • As per York Public Health all person(s) in facilities open to the public are required to wear a face covering (this includes all municipal facilities).
  • Staff are required to where face mask (ASTM level 2 minimum) if physical distancing cannot be maintained with other person(s)
  • Staff are required to wear eye protection (i.e. face shield, safety glasses, safety goggles) if physical distancing cannot be maintained from a person(s) without face mask
  • Task specific PPE may be required based on risk assessments completed.


  • Library leadership is maintaining open communication with other library leaders, York Region Health, and Town Health & Safety Specialist
  • The Whitchurch-Stouffville Public Library has an existing feedback mechanism for both public and staff.
  • The Library regularly shares information internally to staff via email and signage, and externally to the public via signage outside the Library, on the Library’s social media accounts, and on the Library website.
  • The Whitchurch-Stouffville Public Library will also utilize the knowledge of our staff health and safety representative, and the experience of the Town Health and Safety Specialist, to ensure our plan is modified continually to be the most accurate document.
  • Service provided at Library will vary depending on the Colour Zone that York Region is classified, for current information on service provided please visit: Whitchurch-Stouffville Public Library