Outline of the enhanced health and safety controls that must be in place in each of these workplaces and summary of the protocols that will be in place in each environment going forward as a result of COVID-19.


  • Ensure DIN approved disinfectant products are accessible for effective disinfection.
  • Train employees on the proper use of cleaning and disinfectant products.
  • Enhanced cleaning at high-touch areas like doors, door handles, counter tops, shared touch screens and phones


  • Ensure employees can maintain a physical distance of two metres from others
  • Post signs indicating maximum number of people allowed in smaller spaces
  • Use signage and markers to promote physical distancing.
  • Reviewed workstations (an installed physical barriers) to ensure physical distance of two metres can be maintained.
  • Install barriers to counters where the public has access; i.e. greeter stand, customer service stations
  • Programming has been modified to be meet York Region Colour Zone requirements


  • Encourage employees to practice good hand hygiene
  • Provide soap at all sinks
  • Provide alcohol-based hand sanitizer where soap/water is not available
  • Educate employees about coughing or sneezing into their sleeves
  • Stay home if you are sick
  • Place garbage cans at entrances and exits
  • Where equipment sharing cannot be avoided disinfection of equipment required between users



  • Provide personal protective equipment where required – ASTM level 2 Mask provided to employees
  • In the event, that physical distancing cannot be maintained. Staff are required to where face mask (ASTM level 2 minimum).
  • Eye protection (i.e. face shield, safety glasses, safety goggles) is required if a worker works within 2 metres of another person who is not wearing a face covering and not separated by an impermeable barrier.


  • Provide employees with regular updates and information about the COVID-19 situation
  • Share all relevant Standard Operating Procedures, schedules for cleaning and disinfecting, and other key information
  • Post information about physical distancing, good hand hygiene and health screening
  • Share updates from senior management regularly