Current Situation in Whitchurch-Stouffville

Our community will be forever changed as a result of the COVID-19 virus. While the impacts have been felt across all areas of the Town, some municipal work and parts of our community are feeling pressures far greater than others.

As we move ahead and look forward in our continued response to the COVID-19 emergency and plan for our new reality, these areas require extra consideration, attention and problem solving. There will be a significant change to the way the Town delivers these particular services due to the profound impacts that will continue as we manage this pandemic in Whitchurch-Stouffville.

Page last updated: October 8, 2021

Current Provincial Control Zone


The Roadmap to Reopen is a three-step plan specified by the province of Ontario to safely and cautiously reopen the province and gradually lift public health measures.

The plan is based on:

  • the provincewide vaccination rate
  • improvements in key public health and health care indicators

Until we move to Step 1 of the roadmap, we must all continue to follow the rules and public health measures under the provincewide emergency brake.

STEP 1: 60%
Adults with one dose

Permit with restrictions
Outdoors first with limited, well-managed crowding and permitting restricted retail

  • Larger outdoor gatherings for up to 10 people
  • Outdoor dining for up to 4 people per table
  • Essential retail capacity at 25%
  • Non-essential retail at 15%
  • Outdoor religious services, rites and ceremonies with capacity limited to permit physical distancing of 2 metres
  • Outdoor sports, fitness and personal training up to 10 people
  • Day camps
  • Campsites and campgrounds
  • Overnight camping at Ontario Parks
  • Outdoor horse racing and motor speedways
  • Outdoor pools and wading pools

STEP 2: 70%
Adults with one dose
20% Fully vaccinated

Permit with restrictions
Open indoors with small numbers and face coverings and expand outdoors

  • Larger outdoor gatherings for up to 25 people
  • Small indoor gatherings for up to 5 people
  • Outdoor dining for up to 6 people per table
  • Essential retail at 50% capacity
  • Non-essential retail capacity at 25%
  • Personal care services where face coverings can be worn at all times
  • Outdoor meeting and event spaces
  • Outdoor amusement and water parks
  • Outdoor boat tour operators
  • Outdoor county fairs and rural exhibitions
  • Outdoor sports leagues and events
  • Outdoor cinemas, performing arts, live music events and attractions

STEP 2: 70 – 80%
Adults with one dose
25% Fully vaccinated

Permit with restrictions
Expand indoors where face coverings can’t always be worn

  • Larger indoor and outdoor gatherings
  • Indoor dining
  • Essential and non-essential retail open with limited capacity
  • Larger indoor religious services, rites, and ceremony gatherings
  • Indoor meeting and event spaces
  • Indoor sports and recreational facilities
  • Indoor seated events
  • Indoor attractions and cultural amenities
  • Casino and bingo halls
  • Other outdoor activities from Step 2 permitted to operate indoors




Leisure Centre  – including Library, Art Gallery, Customer Service
Museum & Community Centre
In person Museum programs
Virtual and online programs at the Museum
Virtual and online recreation programs
Lebovic Centre for the Performing Arts (“19 on the Park”)
Clippers Arena – both pads
Latcham Hall
Fitness Centre
Gymnasium Program – Leisure Centre
Stouffville Arena
624 Main Street / 55+ Club
Ballantrae Community Centre
Lemonville Community Centre

September 7

Please be sure to check
to stay up to date on the roll-out of all leisure re-openings and to register for programs. 


  • COVID-19 Screening Procedure


  • Arenas
  • Basketball courts
  • Bruce’s Mill Conservation Area (trails and driving range)
  • Cricket pitches
  • Indoor pool at Leisure Centre
  • Fitness Centre at Leisure Centre
  • Gymnasium at Leisure Center
  • Latcham Art Center
  • Lebovic Center for the Performing Arts – ‘Nineteen on the Park’
  • Library,  Whitchurch-Stouffville Public
  • Museum (open July 23)
  • Pickleball courts, outdoor
  • Running tracks
  • Skateboard parks
  • Soccer fields
  • Tennis courts
  • Playgrounds
  • Rouge National Urban Park
  • Stouffville off-leash dog park
  • Stouffville Reservoir trails
  • Trails (Town-owned)
  • Whitchurch Conservation Area
  • York Regional Forests


  • COVID-19 Screening Procedure


  • Community engagement (various)
  • Customer service
  • By-Law Enforcement including parking
  • Building Permits
  • Committee Meetings
  • Council Meetings
  • Emergency Services
  • Facility Rentals (excl. Museum)
  • In-person Museum programs
  • In-person fitness programs
  • Latcham Art Centre in-person, outdoor programs for families
  • Library services and programs
  • Library virtual programs for all ages
  • Museum rentals
  • Planning applications
  • Property inspections
  • Public Planning Meetings
  • Road Maintenance
  • Summer Camps (and ‘Camp in a Box’)
  • Waste and Recycling collection
  • Water treatment services
  • Watermeter replacement program
  • Wedding ceremonies at Museum and 19 on the Park
  • Wedding licences
  • Virtual Programs, fitness  & workshops, various ages
  • Virtual and online programs at the Museum
  • Virtual and online programs at Nineteen on the Park


  • Community Centers
  • Community gardens
  • Fire Stations 5-1 and 5-2 (public access)
  • Operations Center (public access)
  • Outdoor Skating Rinks (closed for the season)
  • Outdoor fitness equipment
  • Toboggan hills (Memorial Park and Rupert Park)
  • Town Hall


  • Fire Department tours and educational programs
  • Food or toy donations at the Fire Halls


  • none currently


  • Canada Day Fireworks
  • Fire Department Open House
  • Museum Antique & Classic Car Show
  • Food Truck Frenzy (June)
  • Strawberry Festival
  • Victoria Day fireworks


Customer Service

All general inquiries will be handed by Whitchurch-Stouffville’s Customer Service Centre. We are available by telephone (905-640-1900) or email ( from 8:30 a.m. to 4:30 p.m., Monday to Friday. For municipal emergency service outside these hours, please call 905-640-1900 ext. 0 and follow the prompts for our after-hours service

Outdoor Recreation Amenities

Most outdoor recreation amenities are open. Open outdoor areas may be used by individuals, or a group of up to 5 people from the same household. Town trails are open.  For a complete list, see the Summary posted above.

Police and by-law officers are charging people.  Fines begin at $300 and range to $5000 for repeat offenders. 

Recreation Programs

All facilities are closed to the public and all in-person Town programs have been cancelled until facilities reopen. This effects in-person fitness, group fitness, aquatics and gymnasium programs. 

In-person summer camps open July 5, 2021.

Residents are asked to visit our website at for more information about programs.

Residents are asked to call the Leisure Center at (905) 642-7529 or email for details.

Town Facilities

Please see the list of facilities above for the opening dates.  If a facility is not listed, they will remain closed.

Museum & Community Centre

The Museum will be opening by appointment only on July 23 for tours, rentals, and events.  Registration required.  Please contact the Museum to book your visit: or 1 (905) 727-8954.

The museum will also continue to bring you a variety of Learn From Home options at Visit to view the virtual exhibit, Archaeology Alive: The Jean-Baptiste Lainé Site in Whitchurch-Stouffville. See the exhibit in-person until August 21th

You will also find regular posts from the Museum on @WSMuseum on Facebook – posts include historic photos and local stories. For further information about rentals or research appointments and donations, please contact or 1 (905) 727-8954.

Public Library

The Whitchurch-Stouffville Public Library is open to the public. Items can still be placed on hold using the library catalogue and customers will be notified when they can come pick them up.  The library’s external book return is open 24/7.

The Library is open on the following days and times:

  • Sunday & Monday: Closed
  • Tuesday: 10:00 a.m. – 6:00 p.m.
  • Wednesday: 10:00 a.m. – 6:00 p.m.
  • Thursday: 10:00 a.m. – 6:00 p.m.
  • Friday: 10:00 a.m. – 5:00 p.m.
  • Saturday: 10:00 a.m. – 2:00 p.m.

For up to date information, please visit the Library’s website at

Latcham Art Centre

The Latcham Art Centre is closed to the public, but is running in-person, outdoor programs.

For up to date information, please visit Latcham’s website at


Council and Committee Meetings

All Council meetings, until further notice, will be held via teleconference at 1 p.m.  Committee meetings are at various times, please check the meeting schedule on the Town’s website

Further details are on the Council and Committee Page.

By-Law Inquiries

Please send all By-Law enforcement inquiries by phone or email only. By-Law will not be setting up meetings or facilitating tickets in person, however, it can be done by phone, online or email. By-Law will be reviewing all complaints as to whether it is safe to attend that particular property and/or meet with property owners.

Parking bylaws are still being enforced. If any residents have any By-Law questions, please call 905 640 1910 (ex. 2229) or Customer Service at (905) 640-1900.

Animal Services

Animal Services’ calls will be responded to case by case. Our shelter has been shut down to the public therefore we will no longer be able to take in domestic animals. We would like to remind residents to be extra diligent at this time to ensure that their pets are not at large.  Also, if your dog does not have a dog tag it is highly recommended that you purchase one now. Dog tags can be purchased at

Whitchurch-Stouffville shares animal adoption services with Pickering. Their animal shelter is still closed to the public, however, their adoption program is open. Anyone interested in adopting an animal is encouraged to visit If you see an animal of interest, complete the online adoption application form. The application forms are reviewed by staff and a phone interview and/or virtual chat takes place.

Development Services

The Town continues to accept building and planning applications and customers can drop non-confidential plans and relevant information in the drop-box at Town Hall. Due to construction, the drop-box is now located near the entrance next to the York Regional Police office.  All meetings with external clients will be converted to conference calls. We will continue to schedule and conduct building and engineering inspections on unoccupied buildings and inspections that are outside (open-air) only.

For more information about the effect of COVID-19 on Planning Division procedures, visit the dedicated COVID-19 updates page for planning.  For more detailed information about building permit applications and inspections, please visit our dedicated COVID-19 page

Emergency Services

All emergency services provided by the Whitchurch-Stouffville Fire & Emergency Services will remain uninterrupted. All public education events have or will be cancelled until further notice, including school visits and station tours. All non-essential fire prevention activities have also been cancelled or postponed. The Fire Prevention Division will still be responding to requests and/or complaints that involve immediate threat to life. Burn permits are still available online on the Town’s website. Fire Station 5-1 and Fire Station 5-2 remain closed to the public.

Roads and Infrastruction

Our on-call Operator is available through the Town’s after hour service at (905) 640-1900. Down stop signs, flooding, trees that have fallen across roads/sidewalks will be dealt with immediately. Other road activities such as tree trimming, pothole patching, will continue. Winter maintenance activities of roads, sidewalks and municipal parking lots will continue and be conducted as required.

Water quality sampling will continue as per Provincial regulations and water/wastewater emergencies such as breaks and backups, will be dealt with immediately. Water/wastewater Operators will not be entering private homes, however, they will respond to investigate the municipal infrastructure and advise residents to contact a private plumber for internal investigations. Routine water/wastewater activities will continue. Further inquiries should be directed to Customer Service at (905) 640-1900.

Waste Collection

Solid waste collection and recycling will continue as usual. Inquiries should be directed to Green For Life (GFL) Customer Service at 1-866-421-5625.


Strawberry Festival

The 2021 Strawberry Festival is cancelled.

The Strawberry Festival takes place over the Canada Day weekend and is run for the benefit of our community – all the Festival organized entertainment and kids’ activities are free. From the festival market, to inflatables, live entertainment, the food zone, pancake breakfast, the Red Berry Café, fireworks and all the fun in between – it’s a weekend where thousands come to participate and enjoy, and it takes place in the heart of Stouffville in Memorial Park.  For more information, please visit

Stouffville Ribfest

Stouffville Ribfest will take place August 6 – 8, 2021.  This year will once again be in a Drive-Thru format taking place along Park Drive.  To register for the event, please head to:

For further event information, please contact or go to:

Art in the Park

Come out to Memorial Park to celebrate arts and culture.  This year’s Show and Sale is scheduled for Saturday, July 17th from 11am to 5pm.  Wander the park to revel in the talent showcased through a variety of artistic mediums.  For more event information head to: or follow @TWSEvents on Facebook.

Food Truck Frenzies

The 2021 Food Truck Frenzie will be September 10.  For further event information, please contact

Food Truck Frenzy allows you to experience Food Trucks from across the GTA in our own Memorial Park. You will enjoy bands and entertainment as you sample dishes from over 20 different vendors.

Farmers Market

The Stouffville’s Farmers Market runs on Saturdays from June 26 – October 2.  For more information, please visit

Mayor's Bike & BBQ

The Mayor’s Bike & BBQ is scheduled for September 11.

Antique & Classic Car Show

The Whitchurch-Stouffville Museum & Community Centre’s highly anticipated annual Antique & Classic Car Show is cancelled for 2021.

Movies in the Park

Movies in the Park are being tentatively scheduled for July and August (subject to provincial guidelines). Please stay tuned to or @TWSEvents on Facebook for updates as we move forward. 

Bring your lawn chairs and blankets and enjoy family favourites under the stars!  PRE-REGISTRATION WILL BE REQUIRED as space is limited.